Refund and Returns Policy
We issue refunds for the purchases within 2 hours of the original purchase of the packages.
A payment gateway fee @ 2% of the paid amount and processing fee @5% of the paid amount will be deducted from the amount to be refunded.
No Refund will be given to the customer for the purchase of any package made by the customer directly from the Joinheart website “https://mastiogld.in” or through the affiliate link of the person who referred him to the Joinheart website after 2 hours of the purchase under any circumstances.
For the refund, you need to mail at a[email protected] In the following format with registered e-mail ID only.
- Full Name
- Registered e-mail ID
- Registration date
- Screen shot of Payment Invoice with date and time (You must have received on e-mail/message when you paid)
- Reason for refund
No refund request will be accepted without above mentioned details.
Please note that for the “Refund” you need to mail us only at [email protected]
